- $97
Continuing with Hoshin Kanri: How to "check" to create a "no blame" culture - ON DEMAND Training
- Closed
How often does your organization, your team, or you “check”, study, and reflect on progress towards goals? How do you create a culture that welcomes “bad news” and makes problems visible?
Join 40-year Toyota leader Isao Yoshino and Katie Anderson, leadership coach and author of "Learning to Lead, Leading to Learn" to learn how to effectively “check” on the progress of a significant initiative or personal goals, and how to create a “no blame” culture where bad news and problems are seen as a source of learning.
Walk away with tangible knowledge and practices
Regardless if you are able to join the workshop live or if watch the recording later at your convenience you will leave feeling more competent and confident in your ability to ensure you are on the right course to achieving your personal goals -- and those of your organization.
You will leave the workshop with:
You will leave the workshop with:
- An understanding of the importance the the “check” or “study” process for both hoshin (both personal and organizational)
- Knowledge how to schedule and conduct “check” or “study” cycles for either organizational or personal hoshin
- Actions you can take to support a culture that welcomes “bad news” and makes problems and challenges visible
- Key questions you can ask to focus the “check” process on learning and creating a no-blame culture
- Identified next steps for how you will check your personal or organizational hoshin.
Checking is about learning!
As Mr. Yoshino says, "The only secret to Toyota is its attitude towards learning."
The purpose of the “check” or “study” component of the hoshin kanri or the PDCA (Plan-Do-Check-Act) cycle is not to find fault or assign blame or be a "check-the-box" activity.
Checking is about learning if you are on the right course and what adjustments need to be made.
The purpose of the “check” or “study” component of the hoshin kanri or the PDCA (Plan-Do-Check-Act) cycle is not to find fault or assign blame or be a "check-the-box" activity.
Checking is about learning if you are on the right course and what adjustments need to be made.
Effective checking requires humility on behalf of leaders and a culture of psychological safety that welcomes problems and “bad news”.
Course Overview
Checking is the time to study, reflect, and learn, so that you can adjust the process you are taking to achieve your goals and targets.
In the workshop, you will:
- Learn the importance of the “check” process of the Plan-Do-Check-Act cycle as as the foundation for learning
- Understand why we believe the PDCA "Plan-Do-Check-Act" cycle should be “Study-Adjust-Plan-Do” or SAPD
- Discover how to create an organizational culture that welcomes “bad news” and making problems visible.
- Be introduced to the “checking” process in the hoshin kanri (strategy deployment) as practiced at Toyota and for personal hoshin
- Walk away with tangible questions and practices to enable more effective checking
Isao Yoshino will share with you his knowledge of hoshin kanri as practiced at Toyota -- and how to develop a culture that embraces “bad news first” and “no problem is a problem” mindset.
Katie Anderson will describe how effective questions support a culture of learning and psychological safety and how asking questions can facilitate more robust learning during the “check” or “study” phase.
Katie will also facilitate a discussion with Mr. Yoshino -- based on your questions -- about what he learned from supporting Toyota's executive team's hoshin kanri process and as an operational leader, a leader's role in creating a culture of learning, and his own experiences with “checking” as a source of learning for organizational and personal hoshin.
Join leaders from around the world and learn together to achieve your goals and improve your leadership skills!
The live workshop will be an interactive working session where you will be able to ask questions and will interact with the facilitators and fellow participants. If you are unable to attend live, you will be able to submit your questions in advance to the facilitators.
Course details
What’s included:
- Two-hours of video trainings recorded from a live workshop and edited for easy learning
- Templates for organizational and personal hoshin
- Reflection questions to help you “study-adjust” on your personal or organizational hoshin
- BONUS: select sections from the book “Learning to Lead, Leading to Learn” to support your understanding of hoshin
- BONUS: Coaching questions guide by Isao Yoshino and Katie Anderson
Logistics:
- We recommend that you have either attended the Getting Started With Personal Hoshin workshop either live or on-demand (which you can register for here) or have current practice and familiarity with the basics of hoshin kanri.
- You do not have to have developed a detailed personal hoshin (strategy), a personal annual plan, or an organizational strategy document prior to the workshop. However, you will get the most out of this workshop if you have started a first draft. We will provide some basic pre-work information for creating a personal hoshin -- and if you want more detailed support you can purchase the on-demand Intro to Hoshin workshop linked above. Plan on bringing either your personal or team hoshin -- or a beginning draft -- to the workshop to get the most out of it.
Come learn with Katie Anderson and Isao Yoshino!
This on-line experience introduces concepts that Yoshino and Anderson have taught together in in-person events around the world and in the book Learning to Lead, Leading to Learn. In this training, you'll dive deeper into the "how to" of hoshin kanri, checking, and your personal practice.
Who is this for?
This workshops is for you if you are:
- New to practicing hoshin karni or strategy deployment
- A more seasoned lean practitioner looking to go back to basics to learn the fundamentals of the Toyota Way and lean practices that support a culture of learning.
- Interested in learning questions and and a reflection framework to create a culture of learning and no blame -- and to more effectively achieve your goals!
Isao Yoshino
Isao Yoshino is a 40-year Toyota leader who spent many years teaching Toyota's senior leaders how to practice hoshin kanri and was responsible for coordinating the hoshin process for Toyota's executive team.
The live workshop will run at 11pm-1am for Mr. Yoshino in Japan -- good thing he is a night owl!
The live workshop will run at 11pm-1am for Mr. Yoshino in Japan -- good thing he is a night owl!
Katie Anderson
Be inspired to become a more intentional leader and make a positive impact
I love helping people to learn how to live and lead with intention to achieve their purpose, be their best selves, and to coach and develop others to support learning in their organizations.
I am here to inspire and support you in your leadership, coaching, and learning from the heart, with my infectious enthusiasm for connecting with people, trying new experiences, and continuously improving.
Leadership & Learning Coach | Consultant | Speaker |
Author of International #1 Best-Selling Book Learning to Lead, Leading to Learn
Leadership & Learning Coach | Consultant | Speaker |
Author of International #1 Best-Selling Book Learning to Lead, Leading to Learn
Contents
Welcome to the Continuing Hoshin Kanri On Demand Workshop!
PreviewPre-Workshop Materials and Preparation
Before the workshop, take 15-30 minutes to reflect on the questions listed below in this section and fill out the survey.
Plan on brining a copy of your hoshin (in whatever state it's in - just drafted, under revision, regularly used) to the workshop.
Also either print out or have electronic access to the Hoshin Checking Process & Questions Guide Handout.
Plan on brining a copy of your hoshin (in whatever state it's in - just drafted, under revision, regularly used) to the workshop.
Also either print out or have electronic access to the Hoshin Checking Process & Questions Guide Handout.
Pre-Work: Personal Hoshin and "Checking" Reflection Questions (15-30 minutes)
Hoshin Checking Process & Questions Guide (2021).pdf
Workshop Materials and Videos
Workshop Slides
Workshop Live Chat
Workshop Introduction
Workshop Part 1: Refresher - The Leading to Learn Framework
Workshop Part 2: Refresher - Hoshin Kanri Basics
Workshop Part 3: What is the Problem with "Checking"?
Workshop Part 4: How to Effectively "Check" & Create a "No Blame" Culture
Workshop Part 5: How to Ask More Effective Questions
Workshop Part 6: Your Practice "Checking"
Part 7: Wrap-up & Next Steps
Additional Bonus Material and Supplementary Learning Links
As bonuses for registering for the workshop, you can find additional supplementary material in this section.
Bonus Q&A Session with Isao Yoshino and Katie Anderson Jan 2022
Bonus: Hoshin Kanri Lessons - sample sections from "Learning to Lead, Leading to Learn"
Bonus: How to Ask Effective Questions Handout
The Problem With Checking: Practice SAPD Instead
Group Hoshin Template
Group Hoshin Checklist
Personal Hoshin Template
Personal Hoshin Checklist
Practice Personal Hoshin - blog post
PreviewQuestions about Personal Hoshin - Isao Yoshino’s Responses.pdf
Intentions Versus Goals - Blog Post
PreviewVideo: Isao Yoshino explains hoshin and A3
PreviewBonus Materials - Questions Answered by Mr. Yoshino
Preview